Talk to a real person.

Cymraeg neu Saesneg — whichever you're comfortable with.

Call us — 0333 996 4801

Mon–Fri 8am–6pm, Sat 9am–1pm. A real person answers, usually in under a minute.

Chat or book a callback

Chat with a specialist online, or pick a time and we'll ring you — same friendly Wales-based team.

sales@directconnectwales.co.uk

We reply within one working day. For anything urgent, the phone is quickest.

Cardiff, Wales

Owned and run in Wales — our support team is never outsourced, and every installation is carried out by a fully qualified, vetted engineer working in your area.

Complaints, handled properly

Straight answers, not holding messages. If we can't sort it between us, we'll point you to the independent ombudsman ourselves.